❓ Frequently Asked Questions (FAQs)

Welcome to G Store FAQs! We’ve answered some of the most common questions below. If you still need help, feel free to contact our support team at 📩 info.onlygstoreuk@gmail.com.

📦 Orders & Shipping

Q: How long does shipping take?
A: Standard delivery takes 7–20 business days depending on your location. Some regions may take up to 30 business days due to customs or local postal delays.

Q: Do you offer worldwide shipping?
A: Yes ✅ We ship to most countries worldwide. If your country is not available at checkout, please contact us.

Q: How can I track my order?
A: Once your order ships, you’ll receive an email with a tracking number and a link to track your package online.

💳 Payments

Q: What payment methods do you accept?
A: We accept all major payment methods, including credit/debit cards, PayPal, and Shopify’s secure checkout system.

Q: Is my payment information safe?
A: Absolutely. All transactions are SSL-encrypted and processed securely through Shopify Payments and trusted providers.

🔄 Returns & Refunds

Q: Can I return my order?
A: We currently do not accept returns for change of mind since items are shipped from international warehouses. However, if you receive a damaged, defective, or incorrect product, we will send a replacement or issue a refund.

Q: What if my order doesn’t arrive?
A: If your order does not arrive within 45 business days after processing, you are eligible for a full refund.

🛒 Products

Q: Will the product look the same as in the pictures?
A: Yes ✅ All product images are taken from our suppliers. However, slight differences in color, size, or packaging may occur due to manufacturing and screen display variations.

Q: Are your products authentic?
A: Yes, all our products are 100% genuine and shipped directly from our verified suppliers.

📩 Customer Support

Q: How do I contact you?
A: You can reach us anytime at 📩 [Your Support Email]. Our support team replies within 24–48 business hours.

Q: Do you offer bulk or wholesale discounts?
A: Yes! For bulk orders, please contact our support team, and we’ll provide a custom quote.

✨ Still have questions? Don’t hesitate to get in touch — we’re always here to help!